Training Solutions

FirstJoy offers a holistic learning and development solution to help you build skills relevant to the workplace so you can see results and behavioural change.

Management and Leadership Development

• Modular series of Management Development Programme with follow-up Coaching (* minimum 15 course titles for selection & customization)
• Learning Agility
• Leadership Architect Capability Assessment (Korn Ferry)

Creativity & Innovation

• Mind Map Your Way to Better Performance
• Organizational Innovation with Buzan’s Mind Map Approach
• Design Thinking
• Analytical & Critical Thinking Skills

Communication

• Communication and Inter-personal Skills
• Effective Communication & Teamwork
• Winning with People: The Personalities / DISC
• Persuasive Presentation Skills
• Business Writing Skills
• Report Writing Skills

Emotional Intelligence Skills

• EQ for Personal Change & Breakthrough
• EQ for Effective Leadership
• EQ Online Assessments & Tools:
  • Six Seconds Emotional Intelligence (SEI) Leadership Report
  • Leadership Vital Signs (LVS)
  • Team Vital Signs (TVS)

Customer Service Skillset & Mindset

• Customer Service Excellence: Creating a Winning Experience

Workplace Improvement, Employee Engagement & Well-being

• Happiness at Work Online Survey
• Action for Happiness & Well-Being Workshop
• Organizational Vital Signs (OVS)

Teambuilding & Core Values

• Team Alignment
• Core Values for Organizational Change & Development
• Team Coaching & Development to develop Positivity & Productivity (with real-life projects)

Sales & Value Creation

• Value Creation & Consultative Selling Skills
• Getting to YES: Communication, Negotiation & Influencing Skills